Faqs
❓ FREQUENTLY ASKED QUESTIONS (FAQs)
SCENT CORNER
We’ve compiled answers to some of the most common questions about our luxury fragrance collection and services.
If you need further assistance, our support team is always available to help.
1. Where is your store based?
SCENT CORNER is proudly based in the United States, and all orders are shipped domestically from within the country.
2. What brands do you offer?
We specialize in luxury designer fragrances from globally recognized brands known for premium ingredients, craftsmanship, and refined scent profiles.
3. Do you offer international shipping?
At this time, we only ship within the United States. International shipping is not currently available.
4. How long does shipping take?
Orders are typically processed within 1–3 business days.
After shipment, delivery usually takes 3–7 business days, depending on your location and selected shipping method.
5. How much does shipping cost?
Shipping costs are calculated at checkout based on:
• Delivery address
• Selected shipping method
• Order size and weight
All applicable shipping charges are clearly displayed before completing your purchase.
6. How can I track my order?
Once your order has been shipped, you will receive tracking details to monitor your shipment.
Please allow up to 24 hours for tracking updates to become active.
7. What is your return policy?
We accept returns within 30 days of delivery for items that are:
• Unopened
• Unused
• In original packaging
Due to hygiene and product integrity standards, opened or used perfumes cannot be returned unless they arrive damaged or incorrect.
For complete details, please review our Return & Refund Policy.
8. How do I start a return?
To initiate a return:
• Contact our support team
• Provide your order number
• State the reason for your return
You will receive step-by-step instructions once your request is reviewed.
9. Can I cancel my order?
Yes, orders can be canceled before shipment.
Once an order has been shipped, cancellations are no longer possible. However, you may request a return after delivery if eligible.
❓ Need Assistance?
Our support team is available to assist you with any questions regarding returns, refunds, or order issues.
📧 Email: help.scentcorner@outlook.com
📍 Address: 825 N 3200 W, Layton, UT 84041